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Digital Planning for Small Business

Access to digital solutions and technology can help businesses succeed, grow and expand like never before – but where do you start? Digital engagement is no longer considered a luxury for small business. Rather it is increasingly becoming a necessity for long-term survival and an important factor in potential for growth and success.

This course will help you develop a plan for using digital technologies to achieve business goals. It involves undertaking a basic review of business digital readiness, identifying opportunities and developing an action plan for using digital initiatives in a small business. It is designed to set new small business owners, and those planning to start a small business, up for success in a contemporary business landscape.

What you’ll learn:

• Benefits of being a digitally engaged small business;
• Assessing your current digital engagement level and readiness for new technologies;
• Identifying where digital technologies could solve problems, provide a competitive advantage or productivity gains;
• Integrating digital technologies into your business;
• Assessing your digital strategy’s success.

This course is ideal for

• Those who operate a small business and take responsibility for adopting and promoting approaches to improve small business operations;
• Business owners and operators in any industry who want to develop an understanding of how to incorporate digital tools and technologies into their business plans.

Please note, additional self study time between face to face classrooms sessions will be required.

This is an accredited short course delivering the skills and knowledge outlined in the unit of competency (BSBSMB413 Design a digital action plan for small business) from Certificate IV in New Small Business BSB42615. For those successfully completing the assessment, you will gain credit transfer for this unit if studying the full qualification.

Unique Student Identifier (USI)

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence used (eg passport or driver’s licence) when creating your USI eg no abbreviations or nicknames should be used.

Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia.


This course may be FULLY FUNDED under the NSW Government’s Tech Savvy for Small Business Program in 2018. See relevant funding page for eligibility criteria or contact Susan Wilkinson on 9970 1000 or email to check eligibility or for further information.

Assessments are made against units of competency.
  • Design a digital action plan for small business (BSBSMB413)

This course has no current classes. Please the waiting list.

Additional information

Contact us

Community College Annex: 1525 Pittwater Road
North Narrabeen NSW 2101
Post: NBCC Reply Paid 1966, Dee Why NSW 2099

Phone: 02 9970 1000

Registered Training Organisation Code 90113