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Business & Management

Nationally Accredited Business & Management courses available on Sydney’s Northern Beaches. Enrol online today.

Nationally Accredited Business & Management courses available at Northern Beaches Community College. Employers are always on the look out for fundamental business and management skills in prospective employees. From customer service and MYOB through to general office and computer skills, you can equip yourself with these skills with the range of nationally accredited courses on offer at Northern Beaches Community College. Formalise your current skills, set yourself up for a prospective career or learn how to become an effective team leader and apply online today!

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Diploma of Leadership and Management BSB51915

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.
  • Manage quality customer service (BSBCUS501)
  • Manage budgets and financial plans (BSBFIM501)
  • Manage operational plan (BSBMGT517)
  • Lead and manage effective workplace relationships (BSBLDR502)
  • Support the recruitment, selection and induction of staff (BSBHRM405)
  • Manage people performance (BSBMGT502)
  • Undertake project work (BSBPMG522)
  • Lead and manage team effectiveness (BSBWOR502)
  • Manage workforce planning (BSBHRM513)
  • Ensure a safe workplace (BSBWHS501)
  • Manage personal work priorities and professional development (BSBWOR501)
  • Develop and use emotional intelligence (BSBLDR501)
Diploma of Leadership and Management BSB51915

<p>This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals

...
Course cost from $2530. Payment plan available. Click “apply” or call us on 9970 1000 to start your enrolment process or for further information.
Diploma of Leadership and Management BSB51915

<p>This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals

...
Course cost from $2530. Payment plan available. Click “apply” or call us on 9970 1000 to start your enrolment process or for further information.

If there isn't a class to suit you, please the waiting list.

Computer & Digital Device Essentials

Certificate I in Information Digital Media and Technology ICT10115 The Certificate I in Information Digital Media and Technology is an entry level course providing core computer skills. It will introduce students to a range of Windows and other software skills including file management, MS Word, MS Excel, MS PowerPoint, MS Outlook, using digital devices, using the Internet and developing essential IT skills to use in the workplace or in further study. The skills included will... [More]
Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
  • Operate a personal computer (ICTICT101)
  • Operate word-processing applications (ICTICT102)
  • Operate presentation packages (ICTICT106)
  • Use digital devices (ICTICT104)
  • Use, communicate and search securely on the internet (ICTICT103)
  • Operate spreadsheet applications (ICTICT105)
Computer & Digital Device Essentials

<h2 id="CertificateIinInformationDigitalMediaandTechnologyICT10115">Certificate I in Information Digital Media and Technology ICT10115</h2><p>The Certificate I in Information Digital Media and

...

If there isn't a class to suit you, please the waiting list.

Certificate IV in Human Resources BSB41015

Undertaking formal studies to obtain the nationally accredited Certificate IV in Human Resources is ideal for students who are looking for a career in HR. This qualification will prepare students for numerous support positions in human resource management, across large, medium or small businesses. In addition this qualification will provide diversity into a rewarding career in almost any industry. The student will develop industry specific skills relevant to staff recruitment,... [More]
Assessments are made against units of competency from the Certificate IV in Human Resources BSB41015.
  • Review human resource functions (BSBHRM404)
  • Support the recruitment, selection and induction of staff (BSBHRM405)
  • Lead team effectiveness (BSBLDR403)
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
  • Support employee and industrial relations procedures (BSBWRK411)
  • Lead effective workplace relationships (BSBLDR402)
  • Support performance management process (BSBHRM403)
  • Identify risk and apply risk management processes (BSBRSK401)
  • Implement customer service standards (BSBCUS403)
  • Develop teams and individuals (BSBLED401)
Certificate IV in Human Resources BSB41015

<p>Undertaking formal studies to obtain the nationally accredited Certificate IV in Human Resources is ideal for students who are looking for a career in HR. This qualification will prepare students

...
Course cost from $1580 ($240 concession). Payment plan available. Click “apply” or call us on 9970 1000 to start your enrolment process or for further information.

If there isn't a class to suit you, please the waiting list.

Customer Service Skills

Improve your confidence in customer service and receive nationally accredited recognition whilst doing so. Gain the skills and knowledge you need to respond professionally to customer and client needs. Learn the importance of proficient communication and manage the effectiveness of your service to customers. This course will teach you the skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply... [More]
Assessments are made against units of competency.
  • Deliver and monitor a service to customers (BSBCUS301)
  • Process customer complaints (BSBCMM301)
$330 Limited GST free / $297
Customer Service Skills

<p>Improve your confidence in customer service and receive nationally accredited recognition whilst doing so. Gain the skills and knowledge you need to respond professionally to customer and client

...

If there isn't a class to suit you, please the waiting list.

Certificate IV in Leadership and Management BSB42015

Do you have what it takes to be a manager? Undertaking studies of The Certificate IV in Leadership and Management qualification will prepare students for team management roles and through our classroom learning students will learn how to provide leadership to others, establish effective business networks and relationships and take responsibility for the effective functioning and performance of the team and its work outcomes. This qualification reflects the role of individuals... [More]
Assessments are made against units of competency from the Certificate IV in Leadership and Management BSB42015.
  • Lead team effectiveness (BSBLDR403)
  • Communicate effectively as a workplace leader (BSBLDR401)
  • Make a presentation (BSBCMM401)
  • Identify risk and apply risk management processes (BSBRSK401)
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
  • Lead effective workplace relationships (BSBLDR402)
  • Develop teams and individuals (BSBLED401)
  • Report on financial activity (BSBFIA402)
  • Implement operational plan (BSBMGT402)
  • Build client relationships and business networks (BSBREL402)
  • Implement customer service standards (BSBCUS403)
  • Show leadership in the workplace (BSBMGT401)
Certificate IV in Leadership and Management BSB42015

<p>Do you have what it takes to be a manager? Undertaking studies of The Certificate IV in Leadership and Management qualification will prepare students for team management roles and through our

...

If there isn't a class to suit you, please the waiting list.

Certificate III in Business BSB30115

This qualification reflects the role of individuals who apply a broad range of skills in a varied work context using some discretion, judgment and relevant theoretical knowledge. Develop skills in customer service, team work, working in Windows, creating Word documents, Excel spreadsheets and PowerPoint presentations, as well as basic MYOB and bookkeeping. Potential Career Outcomes Customer service assistant Data entry operator General or accounts clerk Payroll officer Typist or... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.

This course has no current classes. Please the waiting list.

Certificate IV in New Small Business BSB42615

This qualification is suitable for those establishing a small business who use well developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others. Potential Career Outcomes Small Business Manager How will I Learn? The qualification provides training to teach you how to establish legal and risk... [More]
Assessments are made against units of competency from the Certificate IV in New Small Business BSB42615.
  • Establish legal and risk management requirements of small business (BSBSMB401)
  • Market the small business (BSBSMB403)
  • Address customer needs (BSBCUS402)
  • Manage a small team (BSBSMB407)
  • Undertake small business planning (BSBSMB404)
  • Set up and operate a computerised accounting system (FNSACC406)
  • Plan small business finances (BSBSMB402)
  • Design a digital action plan for small business (BSBSMB413)
  • Monitor and manage small business operations (BSBSMB405)
  • Develop work priorities (BSBWOR404)

This course has no current classes. Please the waiting list.

Contact us

Community College Annex: 1525 Pittwater Road
North Narrabeen NSW 2101
Post: NBCC Reply Paid 1966, Dee Why NSW 2099

Phone: 02 9970 1000

Registered Training Organisation Code 90113